Conditions of Use
- Please read the following Terms of Cooperation before using the service www.taisan.pl.
- General principles
The owner of the domain www.taisan.pl is the company VIPCOM Marek Jakubowski Św. Wojciecha 7, 45-015 Opole. All rights to the entire contents of the website are reserved. Using the website amounts to acceptance of the terms included on the webpage. The site is designed business entities. Information and prices posted on the www.taisan.pl do not constitute an offer within the meaning of Article. 66 of the Civil Code. VIPCOM does not guarantee uninterrupted access to the webpage, no interference or lack of viruses or other harmful elements in the content, software or other materials available on this site. Changes on this site may be made at any time by updating the data. These may include any information or materials contained on the webpage. In case any of the terms presented on the webpage change, using the webpage constitutes acceptance of the changed circumstances. - Registration
The main condition which one has to fulfill before using the webpage (e.g. for making inquiries or ordering) is to register – which means filling in the registration form and creating a user account with a login and password which will later be used when logging in on the webpage. Please fill in all fields marked as mandatory. Not filling them or deliberately filling them incorrectly will be considered as a registration waiver. After the registration, all business entity’s documents (EU - VAT ID) should be sent via post, e-mail (biuro@vipcom.com.pl) or fax (+48 77 543 11 55). The website owner commits to maintain confidentiality of the data entered, which will be used exclusively to carry out orders, or updating users about new products, promotions. Moreover, the data will not be shared with third parties. - Orders
Articles that pictures are available on the webpage www.taisan.pl can be ordered. The prices of all the products on offer are denominated in Polish currency and do not include VAT, which are net prices. Prices do not include the shipping costs. When ordering from VIPCOM , the minimum order is 350€ net and the minimum amount of the products is one package (the information about the quantity of products in each package is always given in the description of the article). VIPCOM Company commits oneself to cover the shipping costs, if the invoice is more than 500€ net. For smaller orders the purchaser pays for the transport costs. The customer can choose the UPS driver, which the company VIPCOM cooperates with, or may request for preferred shipping company to pick up the goods. Picking up the goods in person is also available. Order made directly on the website (after logging in), or sent via electronic mail to the following address: biuro@vipcom.com.pl is treated as a request for bid and not a final order. The order itself will take place after confirmation of the price, quantity and form of transport. There is also a possibility to purchase the design. In this case, the price will include the product price plus a 30% mark-up. 30 percent overpayment resulting from the purchase patterns will be deducted from the final order price. Seller reserves the right to refuse orders in specific cases where the page contains an error in the description of the quantities, prices or pictures. - Payment
BRE Bank SA
ul. Senatorska 18
00-950 Warszawa
for payments In EURO
IBAN - PL 73 1140 2017 0000 4712 0077 2632
BIC number – BREXPLPWMUL
Cash payment in case of parcel pick-up from VIPCOM - Complaints
The moment the purchaser receives the goods, they are obliged to check it. Any damage should be reported immediately to the employee supplier, the minutes of the damaged goods should be written up and signed by the buyer and supplier and later on sent to the seller. Only in this case claims for defects made during transport will be considered. If the buyer finds another defect they are obliged to describe it with the use of an appropriate document of a complaint and to send it immediately to the VIPCOM company. The maximum time to send the complaint document is 3 days from the date of delivery. The exceptions are the products with latent defects which can not be discovered immediately after unpacking and initial viewing of the products. Complaints made by customers shall be sent in writing, with a copy of the sales receipt and the filled in complaint describing the reasons for the complaint included. Complaint shall be responded to within 14 days from the date of document receipt. In case the compliment is resolved in a positive way, the product will be replaced with the one free of defects, and if it is impossible, a correcting invoice will be issued.
